Cabinet-Tronix Limited Warranty Statement
Limited Liability Policy Statement
Thank you for choosing Cabinet-Tronix, LLC as your provider of TV lift cabinets. We take pride in the quality and craftsmanship of our products and strive to ensure your satisfaction. In order to clarify the terms and conditions of our warranty, we are providing this policy statement. Please read this statement carefully before making a purchase.
General Warranty
Cabinet-Tronix warrants that its products and all mechanical parts (Product) shall be free from defects in materials and workmanship and shall be suitable for form, fit, and function for a period of 2 years from the date of purchase under normal use and service for which it was intended.
Furniture size specifications are provided for each Product. We guarantee that each dimension is within +/- 0.5 inches (one-half inch) of the listed height, width, and depth for each cabinet. If you require assistance with exact dimensions or custom sizes, please contact a Cabinet-Tronix customer service agent who will be happy to assist you.
The manufacturer’s warranty applies to Products purchased directly from Cabinet-Tronix or through authorized resellers. This warranty is valid only for the original purchaser’s use and does not cover products intended for resale by original purchaser. Original purchaser is who receives the furniture and uses it there for any dealer does not count as the original purchaser.
Cabinet-Tronix’s obligation under this warranty is limited to the replacement or repair, free of charge, of any part or parts that may prove, to the satisfaction of Cabinet-Tronix, to be defective under normal home use and service during the warranty period. The correction of the defect shall be deemed to fulfill all obligations of Cabinet-Tronix under this warranty.
This warranty is applicable only within the boundaries of the United States of America.
All claims under this warranty must be accompanied by the original Cabinet-Tronix invoice or who purchased the product and the date of the purchase.
In the event that any failure to conform to this warranty becomes apparent during the applicable warranty period stated above, the original purchaser must notify Cabinet-Tronix of the breach of warranty within the said period.
Nexus 21 Motorized TV Lift Assembly Extended Warranty
The warranty for the Nexus 21 Motorized TV Lift Assembly covers the replacement of any non-functioning lift parts for a period of 10 years from the date of purchase. This warranty includes all parts, motorized components, electronics, metal, and other relevant components. If the TV lift is found to be defective in material or workmanship during the warranty period, Cabinet-Tronix will provide a free replacement for the TV Lift or TV lift electronics (excluding furniture). If the exact original product is unavailable due to upgraded designs or other reasons, the defective product will be replaced with a similar product of equal or lesser value. The replacement part will then be covered by the remaining balance of the original warranty.
Exclusions and Conditions
This manufacturer’s limited warranty does NOT cover:
- Any product on which the serial number has been defaced, modified, or removed.
- Damage, deterioration, or malfunction resulting from accident, misuse, neglect, power surges, fire, water damage, lightning, or any other external acts beyond the control of Cabinet-Tronix.
- Damage caused by failure to install, maintain, and operate the product in accordance with the recommendations provided in the Owner’s Manual, Set Up and Troubleshooting Guide, or any other printed instructions, notices, or bulletins from Cabinet-Tronix.
- Repairs, modifications, adaptations, or attempted repairs by anyone not authorized by Cabinet-Tronix.
- Use of supplies or parts that do not meet Cabinet-Tronix specifications.
- Damage from maltreatment or use in a manner other than in accordance with its intended purpose.
- Product that has been improperly installed by any party other than Cabinet-Tronix
- Damage caused during shipping, unless arranged by Cabinet-Tronix.
- Product purchased from any entity other than Cabinet-Tronix or authorized partners.
- Any third-party products or hardware installed into or attached to the Product after the date of purchase.
With regard to finishing stains and painted finishes, slight variations in color are inherent in furniture manufacturing and should be expected. We do not provide a warranty for color matching, and Cabinet-Tronix’s return policy and warranty do not cover slight discrepancies in color. This warranty also does not cover the natural occurrence of weathering of wood or stone, such as color changes.
Cabinet-Tronix does not warrant this equipment to meet the requirements of any safety code of any state, municipality, or other jurisdiction. The original purchaser assumes all risk and liability resulting from the use of the product, whether used in accordance with Cabinet-Tronix instructions or otherwise.
Special Exclusions for Outdoor Units
For outdoor units, it is important to lower the TV lift cabinet tops when not in use. The Cabinet-Tronix outdoor furniture is not designed to be buried underground. Any evidence that the cabinet has been left open and exposed to the weather or buried will void the product’s warranty.
Subject to the exclusions described herein, this limited warranty covers broken frames, loose joints, cracking, splintering of material, and other defects in workmanship and materials that render the product structurally or mechanically unsound. Please note that the wooden materials used by Cabinet-Tronix may develop slight cracks during the natural weathering process. Only cracks that affect the structural integrity of the item for normal use will be covered by this Limited Warranty.
Cancellations and Warranty Inquiries
All Cabinet-Tronix indoor TV lift furniture systems are custom made to order based on client needs. Once a deposit is received, cancellations are not permitted.
Cabinet-Tronix provides pictures of the product prior to shipping. Once these images are approved by the client, no cancellations, refunds, or returns related to cabinet design will be granted.
If you experience any problem with the lift system, please call 1.619.422.2784. Detailed pictures will need to be provided for review. During the call, a Cabinet-Tronix representative will diagnose the issue and, if appropriate, guide you through the troubleshooting/reset process. Cabinet-Tronix must have the opportunity to troubleshoot the problem with the owner by phone before shipping warranty replacement parts.
If manufacturing defects, inaccurate sizing, or other issues are verified, Cabinet-Tronix reserves the right to remake or repair the Product if necessary. If the repair of the defect is deemed infeasible by Cabinet-Tronix, we reserve the right to provide a replacement cabinet or component of equal value to the original purchase price or value of the defective cabinet or component.
The shipping cost to any location within the United States (excluding HI, AK, Puerto Rico) for replacement parts will be covered by Cabinet-Tronix or Nexus 21 at no charge. For replacement parts shipped internationally, Cabinet-Tronix will cover shipping costs up to a value of $50. Shipping costs exceeding $50 must be paid by the customer prior to shipping.
Limitations
This limited warranty replaces all other warranties, whether express or implied, in fact or at law, including implied warranties of merchantability and fitness for a particular purpose. All warranty service must be performed by Cabinet-Tronix or its authorized agent. No agent, dealer, distributor, service company, or other party is authorized to change, modify, or extend the terms of this limited warranty in any manner whatsoever.
Disclaimer
Except to the extent prohibited by applicable law, Cabinet-Tronix and its authorized agents shall not be liable for any injury, loss, cost, or other damage, whether incidental, consequential, special, or punitive, arising out of any defect covered by this limited warranty, including without limitation, loss of use of the cabinet and cost for removal of the defective product, even if Cabinet-Tronix has been advised of the possibility of such damage. The liability of Cabinet-Tronix under this limited warranty, if any, shall not exceed the original amount paid for the defective product. Coverage under this limited warranty commences on the original date of purchase and shall not extend for any reason beyond the stated time period.
Applicable Law and Severability
This limited warranty provides you with specific legal rights, and you may also have other rights that vary from state to state.
The Cabinet-Tronix business is based in California, USA. Therefore, the laws of California will govern these terms and conditions. Cabinet-Tronix reserves the right to make changes to the site and the disclaimers, terms, and conditions at any time.
If any term of this limited warranty is held to be illegal or unenforceable, the legality or enforceability of the remaining terms will not be affected or impaired.